After-sales emergency assistance + ranch real-world testing – a double success! Guptomes GPS trackers

After-sales emergency assistance + ranch real-world testing – a double success! Guptomes GPS trackers helped a customer recover a stolen camel; their reliability earned high praise from the customer!

Breaking news! A customer's camel has been stolen; the GPS tracker is a key clue!

"The locator shows the camel is here, but we haven't even seen a shadow of it?"

Yesterday morning, the Guptomes after-sales team, carrying locator testing equipment, rushed to the customer's pastoral area. Originally, they planned to conduct on-site performance tests on the locator for the customer, but unexpectedly, they received an urgent request for help from the customer as soon as they arrived at the site: "Our camel is missing! The locator has been showing up in this area, but we have been looking for it for most of the day and still can't find it. Can you help us take a look?"

Camels are vital production resources; their loss would be devastating. We immediately took out our equipment and meticulously searched for them, following the precise coordinates displayed by the locator. But when we reached the location, all we found was a patch of low bushes; there wasn't a trace of a camel, let alone any other animal.

"Is there something wrong with the locator?" the customer asked anxiously. We immediately reassured them, "Don't worry, our locators have a remote call function. Even if the device is moved, it will sound an alarm as long as there is power!" As we spoke, the technician immediately operated the backend and activated the "remote call" mode—and immediately a clear "Master, I'm here!" alarm came from the nearby bushes!

Pushing aside the layers of branches, everyone was stunned: the locator's collar had been maliciously cut off and lay forlornly in the grass, the battery still functioning normally! "It must have been stolen!" The customer was both angry and anxious. While calming him down, we immediately helped him call the police and synchronized the locator's recorded trajectory, coordinates, and other key information with the police, providing important clues for finding the camel.

The repair needs were resolved conveniently, and the on-site test in a pastoral area with no signal was a complete success!

While dealing with the alarm issue, another customer in the group suddenly said, "My GPS tracker has been intermittently disconnecting lately. I was planning to send it back to the factory for testing, but since you're here today, could you take a look at it for me?" No problem! The after-sales team immediately took out their tools and conducted a comprehensive test on the tracker. They found that the problem was a faulty signal antenna connection. After a simple adjustment, it was back to normal. The customer thanked them repeatedly, saying, "It saved me the trouble of sending it back and forth. It's so convenient!"

After resolving two urgent requests, the weather was perfect, and the client offered, "There's a pastoral area nearby with poor signal. Didn't you want to test the locator? I'll take you there to try it out and see how it performs!" We followed the client deep into the pastoral area, where cell phone signal was intermittent, or even nonexistent—the perfect setting to test the locator's performance.

Technicians installed the test version of the locator in the vehicle and activated its real-time positioning, trajectory tracking, and remote voice call functions. Surprisingly, even in environments without cell phone signal, the locator could still stably upload location information with an error of no more than 10 meters, and the remote voice call function responded instantly! Looking at the clear trajectory and coordinates on the mobile app, the customer couldn't help but give it a thumbs up: "I was worried about the poor signal and how it would work, but now it seems perfectly fine. Guptomes's after-sales service and products are incredibly reliable!"

Reliable after-sales service, and perfect score based on actual ranch testing!

The day included emergency after-sales support, on-site performance testing, and the successful recovery of the stolen camel for the customer (following police feedback, the suspect has been identified based on clues, and the camel will be recovered soon). The customer's recognition is our greatest motivation!

Guptomes trackers has been deeply rooted in pastoral areas for many years. Not only are its products resistant to low temperatures, wind and sand, and have long battery life, but it also has a readily responsive after-sales team to solve various problems for everyone.

Whether you are a livestock farmer, a livestock cooperative, or someone who needs location tracking, send a private message to Liam and experience the powerful performance of the locator firsthand!

First come, first served. Guptomes is here to protect your property security.

Author:Liam

GUPTOMES International Business Team

Whatsaap:+86 19065036484

E-mail: getaishanying@gmail.com